Version: 10th of Jan, 2024
MapHub is committed to being compliant with the strict requirements of the General Data Protection Regulation (GDPR) of the European Union. We do not differentiate between European and global users and we treat all user data according to GDPR.
We are using the open-source Plausible Analytics self-hosted on our own server.
We are 100% Google-free: not using Google Analytics or Google Fonts.
We are not using any tracking cookies.
We collect as little data as possible for our operations.
For registered users, the only required information is a username and email, both of which can be changed on the Profile Settings page. Specifying a display name, organization or website is optional.
We only store anonymized IP addresses in our database.
We do not collect your geo-location data.
Our newsletter is opt-in.
Server logs and Sentry error reports are retained only for a limited time.
We do not share your map or user data with any third party, only the administrator of the website can access your data.
You can export all your map data in the native GeoJSON format, as well as in KML and GPX formats.
You can delete your account on the Profile Settings page. Deleting your account deletes all your data from our database.
If your business would like to have 100% control over your data as well as the reliability of the service, please contact us about our MapHub Enterprise offering.
If you have any questions you can contact us at privacy@maphub.net.
Maphub.net collects some Personal Data from its Users.
Among the types of Personal Data that maphub.net collects, by itself or through third parties, there are: email address, first name, last name, username, password, company name, website, profile picture, various types of Data, User ID, Cookies, Usage Data, Precise location permission (non-continuous), Precise location permission (continuous), Approximate location permission (continuous), Approximate location permission (non-continuous), geographic position, gender, date of birth, phone number, address, country, profession and picture.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using maphub.net. Unless specified otherwise, all Data requested by maphub.net is mandatory and failure to provide this Data may make it impossible for maphub.net to provide its services. In cases where maphub.net specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by maphub.net or by the owners of third-party services used by maphub.net serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published or shared through maphub.net and confirm that they have the third party's consent to provide the Data to the Owner.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of maphub.net (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Owner may process Personal Data relating to Users if one of the following applies:
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Registration and authentication, Analytics, Heat mapping and session recording, Contacting the User, Content commenting, Device permissions for Personal Data access, Displaying content from external platforms, Hosting and backend infrastructure, Infrastructure monitoring, Location-based interactions, Managing contacts and sending messages, Social features, Tag Management and Traffic optimization and distribution.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Depending on the User's specific device, maphub.net may request certain permissions that allow it to access the User's device Data as described below.
By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document. The exact procedure for controlling app permissions may be dependent on the User's device and software.
Please note that the revoking of such permissions might impact the proper functioning of maphub.net.
If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by maphub.net.
Used for accessing the User's approximate device location. Maphub.net may collect, use, and share User location Data in order to provide location-based services.
Used for accessing the User's approximate device location. Maphub.net may collect, use, and share User location Data in order to provide location-based services. The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for maphub.net to derive the approximate position of the User on a continuous basis.
Used for accessing the User's precise device location. Maphub.net may collect, use, and share User location Data in order to provide location-based services.
Used for accessing the User's precise device location. Maphub.net may collect, use, and share User location Data in order to provide location-based services. The geographic location of the User is determined in a manner that isn't continuous. This means that it is impossible for maphub.net to derive the exact position of the User on a continuous basis.
Personal Data is collected for the following purposes and using the following services:
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Maphub.net uses an internal analytics system that does not involve third parties.
Personal Data collected: Cookies and Usage Data.
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning maphub.net. Your email address might also be added to this list as a result of signing up to maphub.net or after making a purchase.
Personal Data collected: email address.
Maphub.net requests certain permissions from Users that allow it to access the User's device Data as described below.
Maphub.net requests certain permissions from Users that allow it to access the User's device Data as summarized here and described within this document.
Personal Data collected: Approximate location permission (continuous), Approximate location permission (non-continuous), Precise location permission (continuous) and Precise location permission (non-continuous).
This type of service allows you to view content hosted on external platforms directly from the pages of maphub.net and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
Mapbox is a maps visualization service provided by Mapbox Inc. that allows maphub.net to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.
Vimeo is a video content visualization service provided by Vimeo, LLC that allows maphub.net to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.
YouTube is a video content visualization service provided by Google Inc. that allows maphub.net to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy. Privacy Shield participant.
This type of service allows maphub.net to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved. Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of maphub.net.
Sentry is a monitoring service provided by GetSentry, LLC.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
Maphub.net may collect, use, and share User location Data in order to provide location-based services. Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by maphub.net. The geographic location of the User is determined in a manner that isn't continuous, either at the specific request of the User or when the User doesn't point out its current location in the appropriate field and allows the application to detect the position automatically.
Personal Data collected: geographic position.
Maphub.net may collect, use, and share User location Data in order to provide location-based services. Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by maphub.net.
Personal Data collected: geographic position.
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Mailgun is an email address management and message sending service provided by Mailgun, Inc.
Personal Data collected: address, Cookies, country, date of birth, email address, first name, gender, last name, phone number, profession, Usage Data and various types of Data.
Place of processing: United States – Privacy Policy.
By registering or authenticating, Users allow maphub.net to identify them and give them access to dedicated services. Depending on what is described below, third parties may provide registration and authentication services. In this case, maphub.net will be able to access some Data, stored by these third-party services, for registration or identification purposes.
The User registers by filling out the registration form and providing the Personal Data directly to maphub.net.
Personal Data collected: company name, email address, first name, last name, password, profile picture, User ID, username, various types of Data and website.
Maphub.net may use the Personal Data provided to allow Users to invite their friends - for example through the address book, if access has been provided - and to suggest friends or connections inside it.
Personal Data collected: various types of Data.
Users may have public profiles that other Users can display. In addition to the Personal Data provided, this profile may contain Users' interactions with maphub.net.
Personal Data collected: company name, first name, last name, picture, profession and username.
This type of service allows maphub.net to distribute their content using servers located across different countries and to optimize their performance. Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between maphub.net and the User's browser. Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information User are transferred.
CloudFlare is a traffic optimization and distribution service provided by CloudFlare Inc. The way CloudFlare is integrated means that it filters all the traffic through maphub.net, i.e., communication between maphub.net and the User's browser, while also allowing analytical data from maphub.net to be collected.
Personal Data collected: Cookies and various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy.
We will not collect financial information from the User (such as payment card number, expiration date or security code).
We use Paddle services to process multi-currency payment transactions. This allows our Users to pay in their local currency. We believe that all our third party partners are in full compliance with GDPR requirements. However, they may have privacy notices other than described in this policy, so we encourage you to carefully read the privacy notices of every website that collects personally identifiable information. Find more about Paddle’s Buyer Privacy Notice here.
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of maphub.net or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
In addition to the information contained in this privacy policy, maphub.net may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, maphub.net and any third-party services may collect files that record interaction with maphub.net (System logs) use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
Maphub.net does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within maphub.net and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Information collected automatically through maphub.net (or third-party services employed in maphub.net), which can include: the IP addresses or domain names of the computers utilized by the Users who use maphub.net, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using maphub.net who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of maphub.net. The Data Controller, unless otherwise specified, is the Owner of maphub.net.
The means by which the Personal Data of the User is collected and processed.
The service provided by maphub.net as described in the relative terms (if available) and on this site/application.
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Small sets of data stored in the User's device.
Hyperknot Software Kft., Petofi Sandor utca 48., Ujlengyel, 2724, Hungary
contact email: privacy@maphub.net
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to maphub.net, if not stated otherwise within this document.